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Social Responsibility Policy

Labor Policy

MA-tek complies with all government regulations. We prohibit discrimination and sexual harassment and offer fair salaries and benefits. Additionally, we have established diverse and effective communication channels and provide a variety of training and development opportunities.

 

1. Equal in Recruitment and Freedom of Choice in Occupation

MA-tek conducts its recruitment through a variety of recruitment channels and bases its selections upon applicants’ professional abilities and skills. Employees will not be discriminated against because of their age, gender, race, religion, nationality, party, birthplace, sexual orientation, marital status, appearance, or mental or physical disability. There is no slavery or human trafficking. All work will be voluntary and employees are free to leave upon reasonable notice.

 

2. Child and Adolescent Labor

MA-tek abides by the Taiwan Labor Standards Act and the code of conduct of the Responsible Business Alliance. We do not hire anyone under the age of 16. Workers under the age of 18 (adolescent workers) do not engage in any work that might endanger their health or safety, including taking night shifts and working overtime. To ensure that there are no mistakes, employees must provide the company with valid identification.

 

3. Work Hours

An employee’s work hours shall not exceed the maximum stipulated by the Labor Standards Act.

Employees will be entitled at least one day off in every seven days.All overtime is to be undertaken voluntarily. In other words, employees will not be forced to work overtime.

 

4. Wages and Benefits

All wages paid comply with the relevant labor laws and regulations, including minimum wage, overtime and statutory benefits regulations. Wages will not be deducted for disciplinary purposes. Overtime pay will be higher than the regular hourly rate, and the overtime multiplier will be higher than stated in the Labor Standards Act.

To ensure the soundness of our compensation system, we conducts regular market surveys and policy reviews. These together with the performance evaluation system provide a basis for deciding employees’ starting salaries, salary adjustments, promotions and bonuses.

 

5. Humane Treatment

MA-tek is committed to ensure that there is to be no harsh and inhumane treatment, including any sexual harassment, corporal punishment, extreme mental or physical pressure or verbal abuse of employees.

 

6. No Discrimination

MA-tek promises that employees will not have to face harassment or discrimination because of their race, skin color, age, gender, sexual orientation, disability, pregnancy, political party, association membership, marital status, etc. either during the recruitment process or at work. This includes the recruitment screening and hiring process, employee distribution, assignments, performance evaluations and promotions, etc.. Except where it is justified by the nature of the work, there will be no discrimination based on gender or sexual orientation. In addition, while employees are performing their duties, they are prohibited from treating other employees in a discriminatory manner or harassing them in any way (including sexual harassment as defined by the Gender Equality in Employment Act).

 

 

Ethics Policy

We expect our employees to adhere to our moral and ethical standards and related codes of conduct.

 

1. A Clean Operation

All employees should conduct themselves in an honest and ethical manner. They should avoid conflicts of interest between their work and their personal lives and refrain from participating in any form of corruption such as extortion and the misappropriation of company funds.

 

2. Do Not Accept Illegitimate Gains

All employees are required to abstain from providing or accepting any form of benefit to or from our business partners, especially when doing so may jeopardize  the making of fair and objective business decisions. Employees and their families are also required to avoid violating the principles of business integrity. This means they should not engage in bribery, fraud, etc.

 

3. Disclosure of Information

As long as doing so does not violate any company or legal standards or regulations, business activities may be disclosed in accordance with the applicable laws and industry practices. These include organization structure, financial status and performance, etc..

 

4. Intellectual Property Rights

We are committed to complying with the relevant intellectual property laws and regulations.

 

5. Fair Transactions, Advertising, and Competition

MA-tek is committed to fair trade. We do not participate in illegal forms of marketing such as using false advertising.

 

6. Identity Protection and Retaliation Prevention

We ensure the confidentiality and anonymity of supplier and employee whistleblowers to protect their identities and prevent retaliation.

 

7. Confidentiality

Within reason, MA-Tek will protect the personal information and privacy of those we do business with (suppliers, customers and employees). The collection, storage, processing, and sharing of any personal information due to business needs will be done in compliance with the Personal Information Protection Law.

 

 

 A Happy Working Environment

MA-tek provides a range of benefits and strives to create a happy working environment for our employees. Employees have access to annual health checkups and consultations. We also have annual recognition awards for longtime employees and a good counselor award. Other benefits include employee group health insurance, marriage and maternity allowances, professional training, travel subsidies, and hospitalization and bereavement condolences. In addition, we provide Festival Gift Vouchers (Birthday/Dragon Boat Festival/Mid-Autumn Festival) as well as statutory employee benefits, etc..

 

 

We are a Team

We regularly organize fun activities for our employees and their families such as Family Days, Christmas parties, Hiking Days, Basket-Shooting Contests and more. We also hold big events like the Escape Room and the End of Year Lottery. In addition, we grant subsidies for club activities and encourage employees to participate. We want to help our employees manage any stress and find a good balance between their work and their personal lives.

 

1. Special Offers from High-End Stores

We have signed special contracts with external retailers/kindergartens which give our employees access to special discounts.

 

2. Special Promotions

On occasion, we cooperate with external stores to provide LCD televisions, accomodation vouchers and a variety of other great offers for employees to choose from.

 

3. Diverse and Enriching Recreational Activities for Employees

To help employees build bonds and a deeper connection to the company and foster better teamwork, we organize a wide range of group activities where employees can get to know one another and cultivate their team spirit. Employees are also encouraged to bring their families to help improve their families’ understanding and recognition of the company. Our families are our strongest support.

 

2020 X’mas Party

2020 X’mas Party

 

2019 Family Day

2018 X'mas Party

 

2017 Exercise Family Day

2017  Exercise Family Day

 

2017 Hiking Day

 

 

4. Relaxing Massages

We provide employees and customers with free, stress-relieving massages. If you’re feeling overwhelmed, you can book a massage to relax your mind and body. Improve both your mood and work efficiency.

 

5. Club Activities

We encourage our employees to get together and form clubs outside of work, and we provide subsidies for club activities. We believe it is important for our employees to maintain a good work/life balance.

 

Yoga Club

Japanese Language Club

 

 

Culture and Creativity Seminars

We provide high-quality seminars on a variety of topics, including creativity, financial management, art, and performance, and encourage our employees to be active participants.

 

Grandpa Mars – Change the Future with Creativity

Guo-Yao Su – Evolution Service

 

 

Open Communication Channels

Effective two-way communication is the key to building harmonious working relationships. To foster effective communication and problem-solving, MA-Tek provides the following channels through which employees can give their feedback and express their opinions:

  • Monthly Supervisor Meeting/Bimonthly Meeting/Staff Forum
  • Labor-Management Conference
  • Employee Suggestions Mailbox
  • New Recruits Probation-Period Interview and Performance Report

 

Also, in response to the gender work equality law, we have established the “Sexual Harassment Prevention and Complaint System and Disciplinary Measures”. When employees feel that they have been subjected to sexual harassment, they can seek aid through one of the company’s complaint channels. These include the sexual harassment prevention hotline and the Appeals Email Mailbox. Be assured that the entire process will be handled in a confidential manner that protects the complainant. Both direct and indirect sexual harassment are all strictly prohibited.